Please allow 3-6 weeks for your order to arrive. All dolls are custom made after we receive your order with utmost care.  We source products from all over the world to bring you epic offers and the lowest prices. This means sometimes your products will arrive separately (always in discreet packaging).

Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap! Please refer to our Genie Guarantee guidelines for more info.

Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.

We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.